Merchant Controls
Take full control of your payment experience — configure retry logic, notifications, contracts, and branding all from one dashboard.
Auto-Retry Failed Payments
Recover revenue automatically without lifting a finger
Merchants can configure automatic retry logic for failed payments — setting the number of retry attempts, the interval between retries, and fallback actions when all retries are exhausted. After 3 consecutive failures, a plan defaults.
Retry Settings
Timeline
Customizable Email Notification Templates
Every customer touchpoint, on-brand and under your control
Merchants can design and customize every customer-facing email — payment confirmations, upcoming payment reminders, failed payment alerts, and plan completion notices — with their own branding, tone, and messaging.
Payment Reminder
to: customer@email.com
Hi Sarah, your payment of $187.50 is due on July 15, 2026.
Payment Reschedule Program
Let customers reschedule — reduce defaults before they happen
Customers receive a payment reminder email with the option to reschedule their upcoming payment by up to 5 days for a small fee. Merchants control the reschedule window and the fee amount. This proactively reduces defaults without any manual intervention.
Reschedule Payment
Original
July 1
New Date
July 5
Customer-Facing Offer Flexibility
Let customers choose their own terms — within the bounds you set
Merchants define the boundaries of their payment plan offers — minimum down payment, frequency options, and term length — and customers choose their preferred terms within that range at checkout. This increases conversion by giving buyers control without giving up merchant guardrails.
Offer Setup
Down Payment
Payment Schedule
Frequency
Term
Custom Plan Contracts
Legally compliant payment agreements, automatically generated
Every payment plan opened through Partial.ly generates a signed contract based on the merchant's configured terms, conditions, and disclosures. Merchants can customize the contract language to reflect their business policies, return terms, and any required legal disclosures.
Payment Plan Agreement
This Payment Plan Agreement ("Agreement") is entered into between the Merchant and the Customer...
The Customer agrees to make payments according to the schedule outlined below, subject to the terms and conditions...
Section 3.1 — Late Payment Policy...
Reports & Records
Full visibility into every payment, plan, and transaction
Merchants have access to detailed payment reports, full transaction histories, and exportable records for accounting, reconciliation, and business intelligence. Track active plans, upcoming payments, failed payments, and recovered revenue all from the dashboard.
Recent Transactions
Branded Checkout Experience
Your logo, your colors — a checkout that feels like yours
Merchants can upload their business logo and set a primary color theme so the Partial.ly checkout experience matches their brand. Customers see a consistent, professional experience from product page to payment confirmation.
Checkout Preview
Default
Branded
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